OF DUTIES Reservation/Sales Agents will provide effective customer service by communicating information to customers regarding schedules, rates, routings, connections, and destinations Handle and carefully respond to all customer inquiries through Telephone/Voice calls. Must possess the ability to use a computer to access information on schedules, rates, routes, and destin

OF DUTIES The Senior Program Manager/Sr. Release Train Engineer is responsible for delivery of very large high risk programs, with multimillion dollar cost impacts and multi year delivery schedule. The programs may encompass sub programs, multiple projects and work streams, cross departmental interfaces, multiple technologies, geographies and assets. Individuals in this ro

Responsible for inspection, testing and maintenance of plumbing, hydraulic and pneumatic systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Troubleshoots equipment to determine

OF DUTIES The Manager, Food & Beverage Operations oversees and ensures the smooth coordination of food and beverage activities on trains and within assigned warehouse(s) across the Amtrak system, while managing the relationship with the service provider. This position is responsible for the coordination of Food & Beverage activities on all assigned trains and ensures that

OF DUTIES Design, implement and manage large scale voice and data communications systems and networks for Amtrak Engineering and other departments. This job is responsible for the workforce that installs and maintains all communications and radio infrastructure. ESSENTIAL FUNCTIONS Provide operational support for engineering communications, security and radio systems and s

OF DUTIES Responsible for inspection, testing and maintenance of electrical, electronic and HVAC systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Utilizes a variety of test equ

Responsible for inspection, testing and maintenance of locomotives and rolling stock equipment in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance repair of locomotive diesel engines, components and running gear in accordance with 49CFR regulations and Amtrak standards and guidelines Responsible for

OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

Responsible for inspection, testing and maintenance of plumbing, hydraulic and pneumatic systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Troubleshoots equipment to determine

OF DUTIES The Trainmaster, ensures safe and efficient train operations, and management of train and engine service employees. ESSENTIAL FUNCTIONS Oversight of the operation in connection with the Road Foremen, to ensure optimum safety, customer service and on time performance in compliance with all federal, state, local and Amtrak rules and regulations. Ensure all bulletin